Loyalty Programme
Membership tiers
Select
- Entry tier
Elite
- €10,000 total accommodation spend
Platinum
- €30,000 total accommodation spend
- 2x points
Royal
- €75,000 total accommodation spend
- 2x points
Exclusive member booking discount
| Membership level | Extra discount rate |
|---|---|
| Select |
After 1 completed stays: 3%
After 2 completed stays: 5%
After 3 or more completed stays: 7%
|
| Elite | 8% |
| Platinum | 10% |
| Royal | 15% |
The discount applies only to bookings made via our website, our call center.
Discounts are applied in addition to current campaign prices.
Benefits and status
| Select | Elite | Platinum | Royal | |
|---|---|---|---|---|
| Reservation Discount | *7% | *8% | *10% | *15% |
| Room upgrade (upon availability) | — | 20% | 50% | Free |
| Early check-in (upon availability) | 10% | ✓ | ✓ | ✓ |
| late check-out (upon availability)* | 10% | 15% | ✓ | ✓ |
| Welcome Amenity* | ✓ | ✓ | ✓ | ✓ |
| SPA treatments | 10% | 15% | 20% | 25% |
| Pavilion rental* | 10% | 15% | 20% | 25% |
| Daily Use | 5% | 10% | 15% | 25% |
| Transfer services (from/to Airport)* | 5% | 15% | Free | Free |
| Extra charge food & beverage | 10% | 15% | 25% | 35% |
| Room Service | 10% | 25% | 35% | 50% |
| Special table arrangement at our A La Carte Restaurants* | ✓ | ✓ | ✓ | ✓ |
| Loyalty Gift* | Cup | Cup | Bathrobe | Bathrobe |
| Laundry | 10% | 15% | Free | Free |
- * Reservation Discount: Available for bookings made through the Call Center or official KHG hotel websites.
- * Early Check-in: Available from 10:00 AM, subject to availability.
- * Late Check-out: Available until 18:00, subject to availability.
- * A welcome amenity including wine, a fruit basket, and a dessert plate is arranged in your room.
- * Pavilion Rental: Not available at all hotels.
- * Spa: Only discount rates are applicable.
- * Airport Transfers: Available for bookings made through the Call Center or official KHG hotel websites. Maximum 4 passengers. Service is limited to airport-hotel-airport transfers only.
- * Special table arrangement at our A La Carte Restaurants can be prepared if our Guest Relations team is informed prior to your visit.
- * The bathrobe gift will be offered only to adult guests.
